Shipping Policy

At Waive Pharmaceutical, we aim to provide a smooth, reliable, and convenient delivery experience for all our customers. Please review our shipping policy before placing an order on our website.

1. Order Processing

All orders are processed after successful order confirmation. Processing times may vary depending on product availability, order volume, and operational requirements.

2. Shipping & Delivery Time

Estimated delivery timelines are provided during checkout or after order confirmation, where available. Delivery times may vary depending on your location, courier service, and other external factors.

3. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.

4. Order Tracking

Once your order has been dispatched, tracking information may be shared through email, SMS, or other available communication channels so you can monitor your delivery.

5. Delivery Delays

Delivery may occasionally be delayed due to weather conditions, public holidays, courier issues, or circumstances beyond our control. We appreciate your patience during such situations.

6. Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information. Please contact our support team as soon as possible if you need to correct your shipping address before dispatch.

7. Damaged or Missing Products

If your order arrives damaged, incomplete, or incorrect, please contact our customer support team with your order details and relevant photographs so we can review the issue and assist you.

8. Failed Delivery Attempts

If delivery is unsuccessful due to an incorrect address, customer unavailability, or other delivery-related issues, the courier may attempt redelivery or return the package to us. Additional shipping charges may apply for reshipment.

9. Shipping Restrictions

Certain pharmaceutical and healthcare products may be subject to shipping restrictions, regulatory requirements, or special handling conditions. Availability may vary by delivery location.

10. Contact Us

For any questions regarding shipping, delivery, or order tracking, please contact Waive Pharmaceutical through the contact information provided on our website.